Successful learning and awareness initiatives are a continuously evolving strategy. We help you design a learning programme that supports teams with role-relevant learning and real-world outcomes. We establish clear KPIs to turn risk awareness into measurable operational behaviours, and demonstrate ROI to executive leadership.
Learning programme design
As annual e-learning rarely changes workplace behaviour, we work with you to identify effective learning approaches for your operational rhythm, risk posture, and corporate culture. Mapping core outcomes across data protection, security and other compliance areas, you benefit from multi-channel learning strategies to maximise retention without compliance fatigue or repetition.
Training needs analysis
We support you in identifying your teams’ data handling requirements and their unique threat vectors. With a training needs analysis, your business maps into four key risk profiles: baseline learning, board-level strategic briefings, high-risk roles (HR, Finance, Procurement, Customer Support), and technical teams embedding data protection and security by design.
Continuous monitoring and risk-based testing
We advise on how to best select and deploy controlled phishing simulations and social engineering exercises to measure your teams’ susceptibility. These non-punitive scenarios provide instant feedback for staff while capturing real-time metrics on click rates, credential submissions, and reporting speed across your business, and an estimation of risk.
Measuring effectiveness and reporting
As metrics such as course completion rates don’t meaningfully reflect risk posture, we prefer a broader view of learning success across learning platforms, simulated attacks, and internal incident logs. We support you to deliver executive dashboards that articulate threat trends, departmental risk profiles, and regulatory accountability for board members and auditors.
